Who We Hire

Citizen Care (CCI) recruits staff with the empathy, expertise and motivation to provide quality services to people with intellectual disabilities. At Allegheny Children’s Initiative (ACI), to meet the needs of children with behavioral health issues, candidates must have clinical skills, cultural competency and sensitivity relative to the population we serve.

PFQ is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religious creed, disability, ancestry, national origin, age or sex. A comprehensive benefits package is included.

What We Do for You

Training at CCI provides an introduction to the Mission, Vision, Values and organizational structure of the Agency. An intense two-week program mixes knowledge and skill based instruction and on-the-job training. Staff is introduced to the Agency’s person-centered philosophy based on the Personal Outcome Measures of The Council on Quality and Leadership (CQL).

Training at ACI includes an overview of the organization including Mission, Vision Values and structure of the Agency. In depth on-the-job training includes 1-on-1 sessions with management and mentoring by veteran employees. The core principles of providing child-centered, family-focused and community-based services are reinforced through a combination of knowledge-based and experiential training.

On-going staff development programs provide a comprehensive curriculum for both direct support and management staff that change to match updates in the human services field. Employees receive annual in-services including fire safety, normalization and rights, medication administration and certification in CPR and First Aid. Additional trainings focus on specific supports in each person’s annual Individual Support Plan (ISP) and ways to enhance a person’s social capital and community presence.

Monthly management trainings provide opportunities for critical skill building as well as in depth training in CQL. A continuous goal is to develop social capital and reciprocity for people receiving services and building bridges in the community. Quarterly in-services at ACI include mandatory trainings and presentations by experts on a variety of clinical/professional topics.